A proposal that fits your property and your needs

Every property needs a different kind of care. A one-off apartment check is different from regular care for a house, key holding or preparation before arrival. That is why we first ask about the location, type of property, time away and services needed.

Illustrative image of pre-arranged access to a property

Choose the service that fits what you need right now.

You can start small. The comparison shows the difference between checks only, checks with access and preparation before arrival.

Comparison of Costa DomCare packages
ItemBasic CheckTailored proposalafter discussing the property, location, frequency and checklistCare PlusTailored proposalafter discussing the property, location, frequency and accessGuest ReadyTailored proposalafter discussing dates, the property and preparation
Useful whenWhen you mainly want a regular view of what is visibly happening in your property while you are away.When you need agreed use of the keys or access for a named person as well as checks.When you want the property checked and prepared before your own arrival or a family stay.
Visit patternFrequency agreed around the property and your periods awayFrequency and access arrangements agreed for your propertyChecks and preparation visits agreed around the arrival date
Within the agreed package
  • agreed airing
  • visual checks of agreed points
  • photographs after the visit
  • details of completed tasks and visible changes
  • everything in the agreed Basic Check
  • key holding under agreed arrangements
  • noting visible meter readings when safely accessible and agreed
  • opening the property for a previously named tradesperson
  • an update after access has been given
  • agreed check and airing
  • photographs or video before arrival
  • key holding and access under agreed arrangements
  • coordination of agreed cleaning
  • checking agreed preparation
  • details of visible points to consider before you travel
Agreed or charged separately
  • key holding for other visits
  • cleaning
  • repairs, materials and tradespeople’s work
  • third-party contractor costs
  • technical work and materials
  • full rental management
  • cleaning and material costs
  • platform, booking and guest management
  • rental price management
Next stepDiscuss Basic Check with JolantaDiscuss Care Plus with JolantaDiscuss Guest Ready with Jolanta
Basic CheckWhen you mainly want a regular view of what is visibly happening in your property while you are away.Tailored proposal

Visit pattern: Frequency agreed around the property and your periods away

Within the agreed package

  • agreed airing
  • visual checks of agreed points
  • photographs after the visit
  • details of completed tasks and visible changes

Agreed or charged separately

  • key holding for other visits
  • cleaning
  • repairs, materials and tradespeople’s work
Discuss Basic Check with Jolanta
Care PlusWhen you need agreed use of the keys or access for a named person as well as checks.Tailored proposal

Visit pattern: Frequency and access arrangements agreed for your property

Within the agreed package

  • everything in the agreed Basic Check
  • key holding under agreed arrangements
  • noting visible meter readings when safely accessible and agreed
  • opening the property for a previously named tradesperson
  • an update after access has been given

Agreed or charged separately

  • third-party contractor costs
  • technical work and materials
  • full rental management
Discuss Care Plus with Jolanta
Guest ReadyWhen you want the property checked and prepared before your own arrival or a family stay.Tailored proposal

Visit pattern: Checks and preparation visits agreed around the arrival date

Within the agreed package

  • agreed check and airing
  • photographs or video before arrival
  • key holding and access under agreed arrangements
  • coordination of agreed cleaning
  • checking agreed preparation
  • details of visible points to consider before you travel

Agreed or charged separately

  • cleaning and material costs
  • platform, booking and guest management
  • rental price management
Discuss Guest Ready with Jolanta

Additional work and costs

Price before the visit

One specific check

Price depends on location, travel, timing and the agreed work.

A short-notice or unplanned visit

Possible depending on location and availability. The work and price are confirmed before the visit.

Cleaning and third-party contractors

Work, materials and repairs are charged separately or paid directly to the chosen contractor.

Before we start: you receive a description and price based on your location, property and preferred frequency.

Six questions that make the price understandable

What information does Jolanta need for a proposal?

The town, type of property, usual periods away, preferred frequency, checklist and whether keys or access for other people are needed.

Can I book one check first?

Yes, subject to location and availability. We agree the checklist, access and price beforehand.

Can I change the frequency later?

It can be reviewed when your travel pattern or the property’s needs change. A new scope and price must be confirmed.

Is cleaning included in Guest Ready?

Guest Ready may include coordination of agreed cleaning. The cleaning itself, materials and any laundry are charged separately.

Who pays the third-party contractor?

Commissioning and payment are agreed beforehand. Work, materials and repairs are not hidden within Costa DomCare’s standard price.

When is a visit classed as extra?

When it falls outside the agreed frequency or requires different work, timing or time. You receive the work and price before confirming it.