Local property care from Altea
Care for your home, even when you are away
Jolanta is your regular point of contact. She coordinates agreed checks and access, then keeps you practically informed after every visit.
Altea, Benidorm, Finestrat, La Nucía, Polop, Villajoyosa. Calpe by arrangement.
For properties left empty for a while
Property checks while you are away
A closed property may stand empty for weeks. It helps to have someone check the agreed windows, doors and shutters, look for new visible signs of damp or leakage and air the rooms.
This may help when
- you live outside Spain for much of the year
- there is no obvious person nearby to look after a key
- a tradesperson needs access while you are away
- you want to see the state of the property before travelling
This stays with you or needs a specialist
- diagnosing installations, air conditioning or structure
- repairs, materials and tradespeople’s work
- bookings, rental prices and tenant communication
- legal, tax and licensing matters
Who is behind Costa DomCare
One accountable contact, carefully coordinated execution
Jolanta is originally from Poland, lives in Altea and is your fixed point of contact for the property.
She carries out checks herself where that makes sense and carefully directs the right people for agreed work. Communication stays personal while execution stays practical: you know who is responsible, what access was agreed and what you will receive afterwards.
Personal contact with one accountable lead — without pretending every task is done by the same person.
How Costa DomCare works
Local oversight with execution that fits the task
Owners do not all need the same thing. Start with one check, arrange regular visits or combine checks with access and preparation before arrival. Jolanta keeps the agreements together and the update with one point of contact.
See the detailed services and boundariesProperty checks
For a home that is empty for weeks or months, or when you want to know what has visibly changed after a longer absence.
- airing the property when conditions and the agreed scope allow
- looking for new visible signs of damp, leakage or damage
- visually checking agreed windows, doors, shutters and rooms
- photographs, completed tasks and a specific update after the visit
Agreed access and keys
For a check, scheduled tradesperson or another planned visit while you are not in Spain.
- agreeing when and why a key may be used
- opening and securing the property again during an agreed visit
- giving access to a person or tradesperson you have named
- an update once the agreed access has finished
Preparation before arrival
For checking that the property is ready before you travel, or before family or guests stay.
- a visual check and airing before arrival
- photographs or video of agreed rooms
- access and coordination for an agreed cleaning service
- checking whether agreed preparation has been completed
If something stands out during a visit
You stay in control of any follow-up work
A visible change is not a diagnosis. Jolanta or the agreed person records what is visible; additional paid work is never arranged without your agreement.
Document it
A photograph and short description of the specific place.
Add context
What could and could not be checked within the agreement.
Agree with you
You decide whether to observe, arrange another check or call a specialist.
Arrange access
Only if it has been agreed separately with you.
The boundary: the visit is visual and does not replace diagnosis or inspection by the appropriate professional.
Services and pricing
Choose the support that suits your property
Basic Check, Care Plus and Guest Ready are three starting points. Frequency and price depend on the town, property, time away and tasks.
What you receive after a visit
A clear update after every visit
The update shows what was done, which agreed points were checked and whether you need to make a decision. A quiet visit with no changes is described just as specifically as a shutter that has started to feel stiff.
- date and type of visit
- photographs of agreed places
- completed tasks
- visible changes or the absence of new marks
- a suggested next step when one is needed
The property was aired. No new visible damp marks were seen on the agreed walls and ceilings. The bedroom shutter closes, but is noticeably stiffer along the lower edge; see photographs 3–4.
- Windows and shutters
- Keep bedroom shutter under review
- Visible walls and ceilings
- No new visible marks
- Airing
- Completed as agreed
- Next step
- Decide whether a tradesperson should visit
Before you give someone access
Frequently asked questions about property checks and access
These answers describe Costa DomCare’s current service without promises we cannot honestly substantiate.
Ask Jolanta your own questionWho is Jolanta and where does she work?
Jolanta is originally from Poland and lives in Altea. Costa DomCare mainly covers Altea, Benidorm, Finestrat, La Nucía, Polop and Villajoyosa. Calpe is considered case by case.
What does Jolanta check during a visit?
Only the points agreed for your property, such as visible signs of damp or leakage, windows, doors, shutters and the general state of named rooms. You receive photographs and a record of completed tasks.
Is this a technical inspection?
No. We do not take measurements, dismantle equipment or diagnose installations. When something needs specialist knowledge, we show the visible situation and agree the next step with you.
How are keys and access arranged?
Before the service starts, we discuss handover, permitted reasons for access and who may be allowed into the property. The details are agreed separately.
What happens if something is noticed?
You first receive photographs and a short explanation. An extra visit, tradesperson, materials or repair require separate approval and pricing.
Can I start with a single check?
Yes, subject to location and availability. Before confirming it, we agree the checklist, access and price.
Does Costa DomCare provide full holiday-rental management?
No. We do not manage platforms, bookings, rental prices or ongoing tenant communication. We help with property checks, agreed access and preparation before arrival.